Restaurant Operation Specialist
| Location | Cairo, Egypt |
| Date Posted | April 15, 2020 |
| Category |
Hotel / Restaurant
|
| Job Type |
Full-time
|
| Currency | EGP |
Description
About the Job
- Make sure they don’t have any technical issue while using the device
- Confirm the working hours and the menu items
- Brief the restaurant managers about the KPI’s for performance measurement
- Welcome the vendors and set them live
- Conduct coaching calls to restaurants’ managers based on the analysis above in which they discuss any current issue that might be affecting the restaurant’s performance and provide solutions to enhance their KPI’s.
- Keep track of performance history and follow up on the restaurant performance in the future.
- Document the outcome and the analysis feedback.
- Escalate and take action whenever needed.
- Report the daily outcome of the direct manager.
Job Requirements
- CS or Sales experience not less than 6 Months
- Fluent English is a Must
- Graduates only can apply
- Max age 30 Years old
- Very good communication skills
- Males Only can apply
About this Company
We, at Otlob, have one simple objective: become the best place for finding and ordering food. We provide you with a comprehensive experience, starting from knowing what restaurants deliver to your area, to what cuisines you can crave from, ending with placing your order without going through the hassle of making phone calls. We make the food ordering process simple, free and most importantly fun!
Today, Otlob has grown to become the leading food ordering portal in the Middle East. We operate in five countries: Egypt, Saudi Arabia, United Arab Emirates, Bahrain and Sudan. We have been around since the 1990s, and consider ourselves one of the oldest e-commerce portals in the Middle East.